Terms of Service, Risk Disclaimer, and Limitation of Liability

By accessing or using any services, software, tools, indicators, automation, community platforms, or content provided by Vantage Stack, LLC (“Company,” “we,” “us”), you (“User”) agree to be bound by these Terms of Service (“Terms”) and all policies incorporated by reference.

1. Incorporated Policies

These Terms incorporate by reference the following, which are binding:

  • Trading Risk Disclosure & Limitation of Liability
  • Software License End User License Agreement (EULA)
  • API / Automation Use Policy
  • Subscription & Billing Terms
  • Refund & Chargeback Policy
  • Community Conduct / Code of Conduct
  • Acknowledgement, Assumption of Risk, and Waiver
  • Privacy Policy

2. Eligibility

You must be at least 18 years old and legally permitted to engage in trading-related activities in your jurisdiction.

3. License to Use

We grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the services solely for your personal use.

4. Prohibited Uses

You may not:

  • Share, resell, sublicense, or redistribute access
  • Relay signals, webhooks, or outputs to third parties
  • Reverse engineer, copy, or derive competing products
  • Use the service for unlawful purposes

5. Termination

We may suspend or terminate access at any time for violations, without refund.

6. Disclaimer of Warranties

Services are provided “as is.” No guarantees of performance or profitability.

7. Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for trading losses or indirect damages.

8. Governing Law

These Terms are governed by the laws of the State of Wyoming.

TRADING RISK DISCLOSURE & LIMITATION OF LIABILITY

Vantage Stack, LLC (“Vantage Stack,” “we,” “us,” or “our”) provides licensed trading software, analytical tools, documentation, and educational content for informational and educational purposes only. Vantage Stack is not a registered investment adviser, broker-dealer, commodity trading advisor (CTA), commodity pool operator (CPO), or futures commission merchant (FCM), and does not provide investment advice, trading advice, or personalized recommendations.

Nothing provided by Vantage Stack constitutes, or should be construed as, investment advice, financial advice, trading advice, or a recommendation to buy, sell, or hold any security, futures contract, derivative, or financial instrument. All information and software are provided on a general, non-personalized basis.

Trading futures, derivatives, and leveraged instruments involves substantial risk, including the risk of total loss of capital, and is not suitable for all individuals. The majority of retail traders lose money. You should carefully consider your financial condition, experience, and risk tolerance before engaging in trading activity.

There is no assurance that any trading strategy, system, indicator, methodology, or software will be profitable or will not result in losses. Past performance, whether actual, simulated, or hypothetical, is not indicative of future results.

Any performance data, backtesting results, simulations, or hypothetical examples shown or referenced are provided solely for illustrative purposes and have inherent limitations. Simulated or hypothetical results do not represent actual trading, do not reflect real-world execution conditions, and may not account for factors such as liquidity constraints, slippage, commissions, latency, system failures, or market volatility.

Vantage Stack software may integrate with or rely on third-party platforms, data providers, brokers, exchanges, execution services, or automation tools. Vantage Stack does not control, and is not responsible for, the performance, availability, accuracy, or reliability of any third-party services.

You acknowledge and agree that all trading decisions, risk management decisions, execution choices, and outcomes are solely your responsibility. By using Vantage Stack software, content, or services, you expressly assume all risks associated with trading and software usage.

To the fullest extent permitted by law, Vantage Stack, LLC, its owners, officers, employees, contractors, affiliates, and representatives shall not be liable for any direct, indirect, incidental, consequential, or special damages, including but not limited to trading losses, lost profits, data loss, system failures, delays, execution errors, or technical malfunctions, arising from or related to the use of our software, content, or services.

All software and content are provided “as is” and “as available,” without warranties of any kind, whether express or implied.

By accessing or using Vantage Stack software, content, or services, you acknowledge that you have read, understood, and agreed to this disclaimer and risk disclosure in full.

Known Issues & Platform Limitations

Our trading system is an automated software tool that interacts with third-party platforms, brokers, and prop firms. Like all automated systems, there are known limitations, edge cases, and scenarios where system behavior may intersect with prop firm or brokerage rules in ways that could result in rule violations if not properly understood and configured.

The Known Issues page outlines examples of these scenarios — including contract-type exposure (e.g., micro vs. mini), order behavior, recoup mechanics, news restrictions, and automation dependencies — to help you understand where additional care and configuration may be required.

This information is provided for educational and informational purposes only. Prop firm and brokerage rules vary by provider and change frequently. You are solely responsible for reviewing, understanding, and complying with the current rules of your broker and prop firm, and for confirming any questions directly with them.

SUBSCRIPTIONS & BILLING

  • Subscriptions renew automatically unless canceled
  • Subscriptions and fees are non-refundable unless explicitly stated
  • Failed payments may result in access suspension
  • We may change pricing with notice

You may cancel your subscription at any time.

  • Cancellation stops future billing
  • You will retain access through the end of your current billing period
  • No prorated or partial refunds are provided

It is your responsibility to cancel before your next renewal date.

REFUND & CHARGEBACK POLICY

Subscriptions and fees are non-refundable. Once access is granted, no refunds will be issued. This includes, but is not limited to:

  • monthly subscription fees
  • partial billing periods
  • unused time
  • cancellation after billing
  • dissatisfaction with performance
  • changes in market conditions

In rare cases, Vantage Stack may issue a refund at its sole discretion, such as:

  • duplicate charges
  • verified billing errors
  • technical access issues that prevent use of the service and cannot be resolved

Any discretionary refund:

  • is not guaranteed
  • does not set a precedent
  • may be partial or full at our discretion

Initiating a chargeback or payment dispute without first contacting Vantage Stack may result in:

  • immediate termination of access
  • permanent removal from Vantage Stack services
  • forfeiture of any remaining subscription time

We strongly encourage users to contact us directly to resolve billing concerns before disputing charges.

Contact

If you have questions or concerns, please contact: Vantage Stack, LLC | support@vantage-stack.com